FAQ

Are these really from Morocco?

Yes. Every thobe and djellaba is sourced directly from Morocco through our own family. Nothing is mass-produced in a faceless factory.

How long does delivery take?

Around 2 to 3 weeks, fully tracked, with free shipping to every country we deliver to. Each piece is sent specially from Morocco, which is what keeps it authentic. See Shipping & Returns.

Where do you ship?

We currently deliver to 36 countries, including the United States, Canada, the United Kingdom, most of Europe, Switzerland, Turkey, Morocco, Egypt, Israel, the Gulf states, and parts of Asia and the Pacific. Shipping is free and tracked to every one of them. If your country is not offered at checkout, email us and we will tell you honestly whether we can reach you.

What sizes do you offer?

S through 2XL. Check the Size Guide for a full measurement chart, and email us if you are between sizes. There is also a ten second size finder on our Start here page.

How do I care for my thobe?

For the hooded djellabas: gentle cold machine wash or hand wash, hang to dry, and a cool iron if needed. For the embroidered pieces: hand wash cold or dry clean, do not wring, and iron on the reverse so the embroidery is not crushed. Avoid bleach on everything.

Can I track my order?

Yes. You will receive a tracking link by email as soon as your order ships.

Who do I talk to if something goes wrong?

Email househamlouchi@gmail.com and you will get a person, not a bot. See our Refund Policy for damaged, faulty, or wrong items.